Privacy Policy
Last updated: March 15, 2023
1. Introduction
At Mixgarden, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or applications (collectively, the "Services").
2. Information We Collect
We may collect information about you in various ways, including:
2.1 Information You Provide
- Account information (name, email, password)
- Profile information
- Payment information
- Content you submit through our Services
- Communications with us
- Custom plugins you create
2.2 Information Collected Automatically
- Usage data (interactions with our Services)
- Device information (IP address, browser type, operating system)
- Cookies and similar technologies
- API usage statistics
2.3 Information from Third Parties
We may receive information from third-party services that you choose to connect to Mixgarden. This includes:
- Data from language model providers (LLMs) when you link your API keys or initiate requests
- Payment-related information from processors when you make purchases or subscribe to services
3. How We Use Your Information
- Providing, maintaining, and improving our Services
- Processing transactions and managing your account
- Responding to your requests and communications
- Sending you technical notices, updates, and administrative messages
- Monitoring and analyzing usage patterns and trends
- Detecting, preventing, and addressing technical issues
- Protecting against unauthorized access and fraud
4. Sharing of Information
- With service providers who perform services on our behalf
- With LLM providers when you use their services through our platform
- When required by law or to protect rights and safety
- In connection with a business transaction (e.g., merger or acquisition)
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your information
- Withdrawing consent
- Objecting to or restricting certain processing
- Data portability
- Opting out of marketing communications
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.
9. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: